Hi,
We have developed external API which calls Dynamics Retail (RCSU) to push the sales orders. It has suddenly started throwing below error which I am not aware how to fix.
Failed to process order. An error occurred while processing this request. (An error occurred while processing this request. ({
"TypeName": "CommunicationException",
"Exception": "{\r\n \"ErrorResourceId\": \"Microsoft_Dynamics_Commerce_Runtime_HeadquarterCommunicationFailure\",\r\n \"LocalizedMessage\": \"A connection to headquarters could not be established. This may be due to Retail Real-time Service is not running propery or the trusted certificate used by Real-time Service is missing or expired\"\r\n}",
"CorrelationId": "406fb334-2a7f-4d72-881b-315e19f4c2f0"
}))
can someone please help to understand what might have gone wrong here?
Regards,
Vikky
