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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Is it possible to logi...
Small and medium business | Business Central, N...
Suggested Answer

Is it possible to login as an end user to replicate the issue on Sandbox?

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Posted on by Malles Desu 20

Is it possible to login as an end user to replicate the issue on Sandbox?

IT users can have any permissions any may not be able to replicate the issue in Sandbox, unless changed all the permissions like user. Is there any best way to replicate the issues with same permissions like user or Is it possible to login as an end user to replicate the issue on Sandbox?

Categories:
Dynamics 365 Business Central
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  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    Yes, that should be possible. Create a sandbox and synch users in BC. You need to create the PS via import / export or you create a sandbox as copy of production.

    Thank you.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 102,422 Super User 2026 Season 1 on at

    Yes, As Marco mentioned, it's possible, but it would require you to get the user's ID and password, or have the user reproduce the issue in Sandbox.

    More details:

    Copy a Production or Sandbox Environment in the Admin Center:

    https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments-copy

    Hope this helps as well.

    Thanks.

    ZHU

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