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Business Central forum

Proper Bank Reconciliation Process

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Posted on by 171

Here is what we want to accomplish, but are struggling.

Every business day we want to download all new transactions from our bank and credit card accounts that have posted to the bank account and have someone match them to entries in the system. Seems like the Purchase Recon Journal or Bank Account Recon are both potential options.

We are using the Yoodle download for a linked account.

The issue we are having is that transactions from previous days that have already been matched show back up to be matched again, but there is nothing to match them against.

I would expect that transactions would not reappear after matching.

Are we doing something wrong?

I have the same question (0)
  • Suggested answer
    Damogran Profile Picture
    360 on at

    The Bank Account Reconciliation Journal is correct place, and the matched transactions should not come back once they have been successfully matched.

    Have you followed these instructions from MS Docs:

    docs.microsoft.com/.../receivables-apply-payments-auto-reconcile-bank-accounts

    docs.microsoft.com/.../bank-how-reconcile-bank-accounts-separately

  • JustAK6 Profile Picture
    171 on at

    Yes, I am following those steps and transactions that have been matched definitely reappear in subsequent Yodlee downloads.

  • Damogran Profile Picture
    360 on at

    OK, can you check the Business Central edition (cloud or on-premise), and the version from Help/About Microsoft Dynamics NAV?

    If you have On-prem version, I can then check if there is some CU that can fix it. With cloud version you have to create a ticket to MS or your NAV Partner

  • JustAK6 Profile Picture
    171 on at

    First, thank you for the assistance!

    We are using the cloud based version.

    Via System Information: US Dynamics NAV 13.1 (26534)

  • Damogran Profile Picture
    360 on at

    Unfortunately I am unable to help you more with this matter. You will have to contact the company that provided you the Business Central licenses for more support.

    They can open a ticket with MS to find out if this is a bug with Reconciliation. I would appreciate if you also posted here when the issue is solved for future reference.

    Hopefully you will get the issue resolved!

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