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Microsoft Dynamics CRM (Archived)

Clicking out of a note updates it, but no changes made - WHY?

Posted on by 1,320

When I click into another user's note and immediately click out without making any changes, it updates the note with myself as the Modified By. Why? This then bumps the note to the top of the social pane because modified on gets updated. Can someone help?

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  • epark06 Profile Picture
    epark06 1,320 on at
    RE: Clicking out of a note updates it, but no changes made - WHY?

    Does it have to do with having auto-save enabled? Is there a way to prevent users from editing other users' notes? I looked at all security roles and I only see User privilege for Write perm on Notes.

  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Clicking out of a note updates it, but no changes made - WHY?

    Hello,

    That looks like a bug for me. Open a ticket with Microsoft or instruct users not to do that.

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