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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Invalid argument 0x800...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Invalid argument 0x80040203 when adding marketing list to campaign activity

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Posted on by Andreas T. 5

Hi all,

New to this forum, although I've been lurking around for a while. I've found solutions to previous problems/errors, but now I've stumbled upon an error which I can't find an answer for - and I'm hoping for your help.

What happens is when I try to add a marketing list to a campaign activity, I get "Invalid Argument":
pastedimage1669804968896v1.png

pastedimage1669805008373v2.png

Any suggestions? 9.1.0014.0017 on-prem.

Thanks!
A.

I have the same question (0)
  • Alan Rachid Profile Picture
    Alan Rachid 2 on at

    Andreas T we get the same error. Did u solve this? THX!

  • Suggested answer
    Manoj Mane Profile Picture
    Manoj Mane 1,020 on at

    Hi Andreas T.,

    Here are a few steps that you can follow to troubleshoot the issue:

    1. Check if the marketing list exists: Verify that the marketing list you are trying to add actually exists in your CRM. If it doesn't exist, create a new marketing list and try again.

    2. Check if the marketing list is associated with the campaign: Make sure that the marketing list is associated with the campaign you are trying to add it to. To check this, go to the campaign record and look for the marketing lists associated with it. If the marketing list is not associated, add it to the campaign and try again.

    3. Check your permissions: Ensure that you have the required permissions to add a marketing list to a campaign. If you don't have the necessary privileges, contact your system administrator to grant you the appropriate access.

    4. Clear cache and cookies: Sometimes clearing your browser's cache and cookies can help resolve the issue. Close PowerApps and reopen it, then try adding the marketing list again.

    5. Try using a different browser: If the above steps don't work, try using a different browser to see if the issue is browser-specific.


    If none of the above steps work, you may want to reach out to Microsoft Support for further assistance.


    Thanks,
    Manoj Mane.

    Please mark this as VERIFIED if it helps. image

  • Andreas T. Profile Picture
    Andreas T. 5 on at

    AlanCRM23, no haven't solved this yet. Contacted Microsoft support, I'll keep you posted on the solution!

  • Andreas T. Profile Picture
    Andreas T. 5 on at

    Hi Manoj Mane,

    Thanks for your suggestions. Already checked/tried all of the above without success. We are now in contact with Microsoft support getting their help to try and find out about the problem.

    Andreas

  • Alan Rachid Profile Picture
    Alan Rachid 2 on at

    Andreas T. Same here. Thanks for your update. I will also inform you if there is a fix for us.

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