Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics GP (Archived)

Integration Manager v2010 sp3 and GPv2010 works for new user not old user

(0) ShareShare
ReportReport
Posted on by 205

We have a client that has been using IM and the GP Destination Adapters for years to import transactions to SOP.  Recently the integrations just hang when the user attempts to run them.  However if they are logged into GP as 'sa' and run the integration then no problem and the integrations work.  Their regular user is a power user to that company.  We ran 'grant.sql' against the company and dynamics db thinking that maybe their regular userid was missing a permission.  Still IM would hang when the user attempted to run the SOP integration.

We created a brand new user and granted this user 'poweruser' rights, then ran the SOP integration without issue.  We deleted the original user from GP while logged into GP as 'sa', confirmed the user was no longer in SQL and was no longer associated to the db's in SQL.  We then recreated the same userid in GP, granted access to the company and then to 'Poweruser'  they still could not run the SOP integration.

I know that there are several security tables that store content relative to the userid and that deleting the user from GP does not necessarily empty those tables, what else could I be missing, why can the new poweruser run the imports but the old one cannot?

Any help is greatly appreciated,

Wally

*This post is locked for comments

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Daivat Vartak – Community Spotlight

We are honored to recognize Daivat Vartak as our March 2025 Community…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Kudos to the February Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,432 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans