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Microsoft Dynamics GP (Archived)

GP 2013 SP2: Apply Sales credit note against bank statement value

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We are currently using the cashbook module to import receipts on sales documents from our bank statement.  We have a fully managed warehouse agreement and so our sales documents are processed and issued offsite, and are then imported into GP via scribe.

We download a bank statement from the bank website and use an excel template to cleanse it and then expand out the values to match against invoice number and use the ERM Deposit import to bring them into the system.

When the users have expanded a remittance advice slip in order to bring in the individual transactions, they have also brought in a credit note that the customer threw into the mix.  Which would normally be fine but as the ERM Deposit import process is purely for deposits, it creates a negative deposit.  (ERM Deposit does highlight it as an error but they created the batch anyway)

As the negative deposit, and the credit note sit on the same side of the fence, it's not possible to apply one to the other, we have been advised to void the credit note and place a debit memo in its place, which isn't really ideal.

Can someone please advise on the best practice for us to apply a bank statement receipt against a Sales credit note, where the transactions are imported but not performed in GP?

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  • Suggested answer
    sandipdjadhav Profile Picture
    18,306 on at

    Hi Lee,

    Trying to understand !! Do you import Sales Invoices and post it in Dynamics GP and then receive cash against each invoices? If yes then instead of doing Bank Transaction why don't you do 'Cash Receipts'?

    Thanks Much
    Sandip Jadhav

  • Lee J Paxton Profile Picture
    on at

    Hi Sandip,

    We're trying to automate as much as possible so we were using the ERM Deposit import routine to bring in the bank statement transactions.

    As an example, a payment appears on the bank statement for $50,000.  This payment relates to multiple Debtor IDs as they can be a part of a purchasing partnership.

    We receive a remittance advice note in the mail advising us that the recent payment of $50,000 relates to 6 invoices for $10,000 and 1 credit note of $10,000.

    The way my users are breaking this down on the import file is:

    Invoice1, Debtor1, 10,000

    Invoice2, Debtor1, 10,000

    Invoice3, Debtor2, 10,000

    Invoice4, Debtor3, 10,000

    Invoice5, Debtor3, 10,000

    Invoice6, Debtor3, 10,000

    Crednt1, Debtor1, -10,000

    ERM deposit import then imports this with only a complaint that there is a negative, but still allows import.

    To clarify my original question, is there a way that we can import a credit note transaction from a remittance advice slip and then apply it to the credit note to mark it as paid?

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