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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Downloading applicatio...
Service | Customer Service, Contact Center, Fie...
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Downloading application data for offline mode is not working in field service mobile app of power platform d365

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Posted on by aakash chaudhari 189

It's not going above 99 percent.

Screenshot_5F00_20211130_2D00_154334.jpg

  • mmanricks Profile Picture
    mmanricks 2 on at
    Downloading application data for offline mode is not working in field service mobile app of power platform d365
    did you ever resolve this?  we're having a similar error - unable to download application data.  when the user has elevated permissions (system customizer) it does work.  we've treble checked the offline profile is done and have logged a ticket with microsoft... which is going nowhere slowly...
  • Dhruv G Profile Picture
    Dhruv G on at
    RE: Downloading application data for offline mode is not working in field service mobile app of power platform d365

    Hi Aakash,

    This sounds like atypical behavior. I would recommend filing a support ticket with Microsoft support.

    Thanks,

    Dhruv

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