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Activity view showing all staff emails

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Posted on by Catherinestribs

Hi hoping somebody can help. I've been enabling all staff their emails on d365 and now all my colleagues can all see each others emails ( and we really don't want that!) on the 'My Activities' screen.

How do I remove these and stop this from happening again?

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Catherinestribs 15 on at

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RE: Activity view showing all staff emails

Is this anything to do with being part of the same business/team?

We don't currently have any teams set up but there is only business unit for all users
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Nya 29,060 on at

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RE: Activity view showing all staff emails

Hi,

You can create security roles and assign them to the uses to control whether they can see and which level of email they see.

According to your description, the level should be set as:

Basic. This access level gives a user access to records that the user owns, objects that are shared with the organization, objects that are shared with the user, and objects that are shared with a team that the user is a member of.

This is the typical level of access for sales and service representatives.

The application refers to this access level as User.

Please refer to the following documentation for more details.

Security roles and privileges - Power Platform | Microsoft Docs