Applying Credit Memos to Invoices via Integration

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Posted on by LEP

Hello,

I am running into a problem with our SSIS integration with GP 2013. We are sending credit memos to GP via XML, just like we do with invoices, and the XML includes the correct amount and the invoice number. The credit memo is being applied to the invoice, but in the wrong amount. For example, we had a $600 invoice uploaded today with a $20 credit memo--but the memo was applied for $580.

Has anyone run into this problem before or do you have any suggestions as to what we can look into?

Thanks,

LEP

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