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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / java.security.cert.cer...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

java.security.cert.certpathvalidatorexception: trust anchor for certification path not found while opening Scanner app

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Posted on by veera seenivasan 575

Hi Everyone,

We are currently reporting that the scanners are not connecting to D365. When the Warehouse app is launched we are getting the receiving below error message:

java.security.cert.certpathvalidatorexception: trust anchor for certification path not found

We are able to successfully connect through Emulator but not through Scanner.

Please let me know your thoughts to fix this.

I have the same question (0)
  • Alina Lica Profile Picture
    Alina Lica on at

    Hi Veera,

    Which version of the app are you using ?

    Is it a on-prem or cloud environment ?

    Thanks,

    Alina

  • veera seenivasan Profile Picture
    veera seenivasan 575 on at

    Thanks Alica for your reply. We are using version 1.9.0.0 in a cloud environment.

  • Alina Lica Profile Picture
    Alina Lica on at

    Hi Veera,

    Have you updated any certificates on the device ?

    It is happening on all devices using 1.9.0 version ?

    Thanks,

    Alina.

  • Suggested answer
    Alina Lica Profile Picture
    Alina Lica on at

    Hi Veera,

    Please check this page:

    https://docs.microsoft.com/en-us/dynamics365/supply-chain/warehousing/troubleshoot-warehouse-app-connection

    Thanks,

    Alina

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