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Microsoft Dynamics CRM (Archived)

Business Process - how to help is deficient

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I am terribly frustrated with the poor online help for how to use Dynamics.  I am trying to create my first business process and am referencing this Microsoft help topic: https://www.microsoft.com/en-us/dynamics/crm-customer-center/create-a-new-business-process.aspx

At step 12 it states:

  1. If you want people to enter data to complete a step, select the field from the drop-down list. Select Required if people must fill in the field to complete the step and move to the next stage of the process.

I want a simple instruction to "Search state systems" so the user can check it off.  When I enter that in the Step Name I get a red icon forcing me to pick a field from the Value column.  I don't want the user to enter data!!   I cannot create a step without having it require me select a field for the user to enter data.  This is completely contrary to the information I'm seeing everywhere.

What am I doing wrong?  The help is not helping.

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  • Suggested answer
    Brian Begley Profile Picture
    874 on at

    Have you set up the field "Search State Systems as a binary or Yes/No field?  If you do that will give you a checkbox on the business process flow. My guess is that you created the field as a text field, which is the default field type.

    You will need to delete the field and recreate it.

    Good Luck!

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