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Calling a plugin from an action called on a workflow

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Posted on by Gabriela C

Hello,

I am working on D365. I have a workflow that calls an action and that action is taken as a step on the plugin registration for a plugin.

But the plugin is not firing, do you know if what I am trying to do is possible?

I made it this way because I need to update some related items when the status of one entity changes, and as I cant get a retrieve on the workflow, I knew this should be done with a plugin, but I made an action to call it because I need to send the id from the changed entity to be referenced on the related items.

Thanks for your help

Gaby

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a33ik 84,331 Most Valuable Professional on at

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Gaby,

Can you please post screenshot that shows your action, screenshot of step of a plugin you developed and code of a plugin? And screenshot of your workflow as well please.

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Gabriela C 45 on at

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This is the wf

The red rectangle is the action I am calling, in the configuration I am passing the id of the record the wf created before the call for the action

This is the action, it only has the id as input

The action is set as a step for a plugin

And the code gets all the items I need to modify and then set the reference to the created record on the wf. (I tested this code on a separated console and its working fine)

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Community Member on at

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Hello Gabriela,

Can you please also send a screenshot of the step(detail page) you have added?

Thanks

Yogesh

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Gabriela C 45 on at

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Do you know if this kind of action is possible or if is not? Because the plugin is not firing.

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a33ik 84,331 Most Valuable Professional on at

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One more thing - can you post screenshot of WF Action itself - I would love to see what you pass inside. Also can you please post screenshot of WF that was executed just to recheck that action was invoked on WF side.

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Inogic 682 on at

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Check whether the Plugin is getting triggered by throwing manual Exception immediately inside the Execute function as shown in below screenshot.

This will confirm that the plugin is exactly getting triggered or not

Hope this helps.

Thanks!

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Gabriela C 45 on at

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I tried that already and the exception never shows, that why I think the plugin is not triggered.

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Gabriela C 45 on at

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I think I dont understand. I already posted the screenshot of the workflow and marked where the action is being called. Its the first image. And the code called is a plugin that receives the context, not a wf action.

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sandeepstw 4,601 on at

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Hi,

You can do retrieval of data in custom workflow and update record. There is not need to make plugin for the same. Follow this article for creating custom workflow -

mahenderpal.wordpress.com/.../step-by-step-creating-custom-workflow-in-microsoft-crm-2011

Please verify my answers.

Thanks,

Sandeep

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Gabriela C 45 on at

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I know this can be made with custom wf, but is not what my client wants. And my doubt is about why the action is not calling the plugin with the step I registered to do so. I want to know if the approach I proposed is possible.

Thanks

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