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Strange Messages when attempting to email SOP Invoies

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I have a client where 1 specific user is getting some pretty odd messages when attempting to email SOP invoices. All users access GP via a terminal server, running the same version of Outlook. We are running GP 2013 SP2. Here are examples of some of the 'Send Document Errors' the one user is receiving:

*Please select a line item to delete

*The information on the Payroll Benefit code is different from the Human Resources Cash Account code. Are you sure you want to continue? (They are not even using HR/Payroll).

*The quantity selected is not available on the selected date.

Upon receiving these messages, the user will ask another employee to send the email, and that user will have no problems.

The messages are so random I'm not sure where to start. Anyone have any ideas? Thanks!

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Tim Foster 8,515 on at

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RE: Strange Messages when attempting to email SOP Invoies

A trace of the event gathered with the Software Debugging Tool (SDT) would be a good start.

The SDT should be available free of charge from your Partner.

Tim