Microsoft Dynamics CRM (Archived)

how to configure mail server in online

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Posted on by Tin

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Hello All,

Recently i had created account in CRM on-line 2016 version.

For learning purpose i want to integrate mail server with it,please suggest me how i can do it.so i can send or receive mail from the server.I am using gmail server now for testing.

Once it will done i'll move to my live environment.

please suggest me.

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KZee on at

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Hi,

You can setup server side sync to integrate with mail server.

Following link explains how to set it up for gmail / pop3 mailboxes.

https://technet.microsoft.com/en-gb/library/mt622063.aspx

Thanks

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razdynamics 17,308 User Group Leader on at

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Hi tin, you have 3 options for the email configuration ;

1) Server Side Synchronisation

2) Email Router

3) Outlook Client

for learning Purpose I would recommend either Server side synchronisation or Outlook client, Kashif has provided a link to help u configure for gmail

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Tin 1,562 on at

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Thanks Kashif,

Is it working with online 2016 demo account ?

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Tin 1,562 on at

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Thanks raz,

I am using Server Side Synchronisation,but not able to configure it.

can you please guide me?

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KZee on at

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Yes! It should work in Online 2016 even if it is demo.

Have you turned on IMAP / POP3 in your gmail account.

support.google.com/.../1668960

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Tin 1,562 on at

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Thanks Kashif,Let me try first...

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Tin 1,562 on at

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I am finding error.I am sharing it please find.

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Tin 1,562 on at

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I am stuck somewhere as i feel. ooffhhhhhhhhh.......

Can you please send me the step by step way.I want to do it from scratch....

I am trying to do since whole night but as bad luck not done yet.

please help me.....hopefully requirement is clear with you if not don't hesitate to asking.

Thank

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KZee on at

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Hi Tin,

It looks like you have got Server-Side sync selected for "Appointment, Contacts and Tasks". Set it to none because CRM does not support these on pop3 server profile.

Thanks

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Community Member on at

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Hi Tin,

If you doing this for learning purpose, i will recommend you the easy solution so that you can easily send email from your crm 2016 online version, first subscribe new account on the microsoft exchange online through new office 365 account, once done then in the same window subscribe the CRM 2016 online trial then it will automatically link with the exchange online, then you need to assign the license from exchange online to the ms crm user and then you will send emails from CRM through exchange online, may be you need to do approve users etc. Please refer the below link as well :

technet.microsoft.com/.../1b2b7846-5a69-4af7-849d-0c0acc300a7e.aspx

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