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Microsoft Dynamics CRM (Archived)

CRM 2013 for Outlook

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Posted on by 55

I try to install the Dynamics CRM 2013 for Outlook and get one error while the installation of the Windows Identity Foundation.

I was running the setup as Administrator

This is from the logfile.

12:26:09|   Info| Die Installation von Microsoft SQL Server Compact 4.0 Service Pack 1 ist abgeschlossen. Exitcode: 0. Ergebnis: Installierte Version: 4.0.8876.1

12:26:09|   Info| Windows Identity Foundation wird installiert...

12:26:09|   Info| Protokolldatei: 'C:\Users\nha\AppData\Local\Microsoft\MSCRM\Logs\WindowsIdentityFoundation.log'

12:26:09|   Info| Launching external process:

12:26:10|   Info|      CmdLine:  <wusa.exe "C:\Users\nha\AppData\Local\Temp\MSCRM_{ABCB493C-0165-4FCA-A33F-812517B0C8FF}\Windows6.1-KB974405-x64.msu" /quiet /norestart>

12:26:10|   Info|   WorkingDir: <C:\Users\nha\AppData\Local\Temp\MSCRM_{ABCB493C-0165-4FCA-A33F-812517B0C8FF}>

12:27:32|   Info| Fehler beim Installieren von Windows Identity Foundation. Exitcode: 1603. Ergebnis: Schwerwiegender Fehler bei der Installation.  

12:27:32|   Info| Resuming automatic updates

12:27:32|   Info| Uninitializing COM.

12:27:33|   Info| Uninitialized COM.

12:27:33|   Info| Uninitializing COM.

12:27:33|   Info| Uninitialized COM.

12:27:33|   Info| === Start des Setup-Bootstrapprotokolls: 11.06.2014 12:27:33 ===

12:27:33|   Info| Bootstrap version: 6.0.0.809.

12:27:33|   Info| User: nha.

12:27:33|  Error| Installation of Microsoft Dynamics CRM for Outlook failed.

My system ist Win 7 64 bit with SP1

Outlook 2013

The Windows Update Service is running.

I also was not succesful in installing this file:

Windows Identity Foundation, Windows 7 (64-Bit) Windows6.1-KB974405-x64.msu

This is from the eventlog:

Fehlerbucket 2009384491, Typ 5

Ereignisname: CbsPackageServicingFailure2

Antwort: Nicht verfügbar

CAB-Datei-ID: 0

Problemsignatur:

P1: 6.1.7601.17592

P2: Microsoft-Windows-Identity-Foundation-Package-TopLevel

Has anybody an idea for me what I can do further?

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I have the same question (0)
  • Community Member Profile Picture
    on at

    Hello,

    you should try to install windows identity foundation separately...

  • Aileen Gusni Profile Picture
    44,524 on at

    Hello,

    Marco is correct.

    Try to install Windows Identify Foundation : www.microsoft.com/.../details.aspx

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