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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Installation failed of...
Finance | Project Operations, Human Resources, ...
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Installation failed of D365 Expense Management App

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Posted on by fshaikh 218
Hi, 
 
I was trying to install D365 Expense Management App but it is getting failed. Getting the following error:
 
I have the same question (0)
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Hi,
    You can follow the steps in this document to install the Expense Management App. Install and configure the Dynamics 365 expense management mobile app | Microsoft Learn
    Also, in the documentation it is mentioned that virtual entities need to be refreshed. However, the virtual entity in the error message was not found among the virtual entities that need to be refreshed. Have you checked the data source configuration to see if it contains the entities in the prompt information. For information on configuring and enabling virtual entities, you can view this document.
     Configure Dataverse virtual entities - Finance & Operations | Dynamics 365 | Microsoft Learn
    Additionally, you can review the Expense Management mobile app FAQ and note that the Expense Management mobile app requires Dynamics 365 Finance version 10.0.37 - 10.0.1725.80 or higher.
    Dynamics 365 expense management mobile app FAQ | Microsoft Learn
    Best Regards,
    Hana

  • fshaikh Profile Picture
    fshaikh 218 on at
    Hi Hana, 
     
    Looking into it. Those virtual data entities are not even there to begin with. 
     
    Maybe something to do with versioning. Looking into it. 
     
    Thanks.
  • Verified answer
    fshaikh Profile Picture
    fshaikh 218 on at
    It was resolved after updating the D365 F&O Environment to version 10.0.38 (10.0.1777.115)

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