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Unable to print a PO

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Posted on 2 Jan 2025 22:41:18 by Hatimali84

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Hi All,

I am unable to print a PO as its giving me an error message.

"The Tax Jurisdiction does not exist. Identification fields and values: Code='CA'"

We created a new company and the TAX details and everything is same as the other company but when we print the PO, it gives this error.

Any idea what we are missing. The PO can be printed from the other company but not in the new one.

Regards,

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Dynamics 365 Business Central

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Hatimali84 322 on 07 Jan 2025 at 17:39:01

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Unable to print a PO

Hi All,

The issue has been resolved.
The problem was with the TAX Jurisdiction where there was a default value that was showing up on the table. The Tax table was copied from the main company and everything was in place but the CA value on each jurisdiction was showing up. I deleted that and also compared the values of the table with the main company and the issue got resolved.

I hope this helps others.
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Khushbu Rajvi. 12,843 Super User 2025 Season 1 on 07 Jan 2025 at 06:02:02

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Unable to print a PO

Hope it provide some hint: https://support.microsoft.com/en-us/topic/-a-tax-detail-record-could-not-be-found-within-the-following-parameters-tax-jurisdiction-code-code-tax-groupcode-group-code-effective-date-date-error-message-when-you-print-a-sales-invoice-in-the-na-version-of-microsoft-dynamics-nav-2009-413ede13-59d9-aafc-5e5c-cd22fb6d018a
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Valentin Castravet 27,136 Super User 2025 Season 1 on 07 Jan 2025 at 04:02:33

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Unable to print a PO

I would double check the Tax Jurisdictions page to ensure its the same in both companies. It seems like the CA jurisdiction is missing in there.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
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YUN ZHU 80,273 Super User 2025 Season 1 on 05 Jan 2025 at 23:14:01

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Unable to print a PO

Hi, Please check the Tax Jurisdictions settings.

It may also be a data problem. If you create a new PO manually, will this problem still occur?

Thanks

ZHU
André Arnaud de Cal... 293,514 Super User 2025 Season 1 on 05 Jan 2025 at 22:25:25

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Unable to print a PO

Moved the question to the Business Central forum.