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Customer experience | Sales, Customer Insights,...

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Posted on by FabiolaRT

155

Hello.

I have a doubt, exist a native way to get a report to how many contacts delivered,open,clic an email and get this information in an Excel?

Regards!

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d_radulova 2 User Group Leader on at

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Hi @FabiolaRT ,

you can't do that from advanced find, but you can see it from the Insights tab on the customer screen. Or Through Power Bi reports - link for reference - https://docs.microsoft.com/en-gb/dynamics365/marketing/custom-analytics

Thanks,

-DD

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FabiolaRT 155 on at

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Thanks Dilyana!

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d_radulova 2 User Group Leader on at

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However this seems to be changing in the next release. We will know more in the beginning of February. I'll keep you posted.

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