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Customer experience | Sales, Customer Insights,...
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Posted on by 155

Hello.

I have a doubt, exist a native way to get a report to how many contacts delivered,open,clic an email and get this information in an Excel?

Regards!

I have the same question (0)
  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at

    However this seems to be changing in the next release. We will know more in the beginning of February.  I'll keep you posted.

  • FabiolaRT Profile Picture
    155 on at

    Thanks Dilyana!

  • Suggested answer
    d_radulova Profile Picture
    2 User Group Leader on at

    Hi @FabiolaRT ,

    you can't do that from advanced find, but you can see it from the Insights tab on the customer screen. Or Through Power Bi reports - link for reference - https://docs.microsoft.com/en-gb/dynamics365/marketing/custom-analytics

    pastedimage1579883347876v1.png

    Thanks,

    -DD

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