GP 2013 Voiding Historical AP

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Posted on by Melissa Sandrovich

After upgrading to 2013, everytime we try to void an AP check, we get a message that there is no default AP account. We purposely don't have one set since this customer has multiple AP accounts. Is there a reason it doesn't use the one on the transaction anymore? And how do we get around this?

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Mahmoud Saadi 32,738 on at

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Would you please provide us with a screen shot of the error message and encountered error.

Your feedback is highly appreciated,

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Melissa Sandrovich on at

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Go into GP 2013 - Void Historical Transactions. Checkmark a payment to void. If you do not have a default AP account setup either in the vendor or the posting accounts, you will get a message that no default AP account exists. I have also tried it on my local GP install and I get the same message. It no longer uses the AP account that is on the transaction.

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soma 24,410 on at

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Map the AP account for this vendor in vendor account maintenance widow or posting account setup window.

Hope this helps!!!

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Melissa Sandrovich on at

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I know how to do that, my question is why has this changed with 2013 and no longer using the AP account on the original transaction. They do NOT want default AP accounts on anything because they use more than 1.

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soma 24,410 on at

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Suppose if you want to void a AP transaction with affecting to a new AP accounts instead of original AP accounts. GP2013 has provided the functionality. So, while creating or voiding a AP transaction, GP2013 will get the default accounts from posting account setup or vendor account maintenance window.

Hope this helps!!!

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Melissa Sandrovich on at

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that is a terrible 'feature'. You are now forcing the Default AP account to be REQUIRED. There are many customers that have multiple AP accounts and do not want it to default.

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Melissa Sandrovich on at

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Just a quick update to those of you that have also seen this. This is a bug that start in SP2. It is slated to be fixed when R2 is released in May/June.

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Robyn 1,753 on at

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Has this been fixed yet? We are getting lots of complaints about this.

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Robyn 1,753 on at

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Also my client is on R2 and still has this issue: 12.00.1745...

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Robyn 1,753 on at

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Any updates on this. We have multiple clients with this issue. One is already on GP 2013 R2 and still has the issue. Version is 12.00.1745. I need to get this resolved.

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