After upgrading to 2013, everytime we try to void an AP check, we get a message that there is no default AP account. We purposely don't have one set since this customer has multiple AP accounts. Is there a reason it doesn't use the one on the transaction anymore? And how do we get around this?
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Hi All,
Just wanted add the following after my testing.
1) Creditor ABC with no payable account
2) Account XXXX-XXX added under default setup-posting-posting accounts
3) Account XXXX-XXX made inactive
Voided payment of creditor ABC through Purchasing >> Transactions >> Void Historical Transactions
Voided successfully. By making the account inactive of default nothing will get posted to that account and still the user will able to void without any problem.
Hi Melissa & Shelly,
Please note that GP is looking for default account under the following for payable.
Administration >> Setup >> Posting >> Posting Accounts
But please note that once you have default on the posting accounts and void the check its still uses the original account used for posting the payment and not the default account from the posting.
From what I can find, it looks like it's target release is R2 for Dynamics GP 2015.
Hi Derek
Any update on when this might be getting fixed now?
Thanks!
Robyn,
From what I can find on it, it was scheduled to be fixed in Dynamics GP 2013 R2, but wasn't, currently there isn't a set date for a fix.
Unfortunately, the workaround for this is to set a default AP account. We will need to set this account for the Vendor when voiding and then remove it once the void has been processed.
The current work-around steps are:
1. (Cards>>Purchasing>>Vendor)
2. Type in the vendors name
3. Click the Accounts in the lower right.
4. Enter an account number.
5. Void the check.
6. (After the void, you can remove this account from the window if you wish.)
Thanks,
Just a quick update to those of you that have also seen this. This is a bug that start in SP2. It is slated to be fixed when R2 is released in May/June.
that is a terrible 'feature'. You are now forcing the Default AP account to be REQUIRED. There are many customers that have multiple AP accounts and do not want it to default.
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Almas Mahfooz
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