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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Add an 'Open in Browse...
Customer experience | Sales, Customer Insights,...
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Add an 'Open in Browser' link

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Posted on by MiguelPorto 3
Hi,
 
I'm trying to add an 'Open in browser' link to my email because I'm finding differences in how the email displays between Outlook and Gmail, however I can't figure out how to get the url that corresponds to my email. Doing some googling seemed to mention a field called 'View in webpage url' in the Messages entity but I can't find that. Probably goes without saying but I'm using real time marketing.
 
Thanks in advance.
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  • Verified answer
    PaulineKolde Profile Picture
    PaulineKolde 732 Moderator on at
    Hi Miguel, 
     
    actually saying that you are using real-time marketing is relevant in that case. The view in browser link is currently not available in real-time emails, but hopefully will come soon. The Message entity and View in webpage url option that you mentioned is only possible in outbound emails. 
    To check the differences in outlook and gmail you could also try the Litmus integration. 
    And remember that outlook renders html a little different than gmail, especially when it comes to spaces and padding. 
     
    Hope my answer helps you!

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