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Small and medium business | Business Central, N...
Suggested Answer

Restrict special customer pricing by customer

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Posted on by 65

Hi,

We're using the Bill-to functionality for a few customers who have multiple sites, but pay accounts together. 

We want to provide all of these sites with the same pricing, and have realised that the "special item prices" must be entered under the Bill-to account for it to come across on sales orders. If it's on the sell-to customer card, then the pricing doesn't come across.

Now the problem is, it's intuitive to staff to enter special pricing on the customer card that they're actually supplying to which would result in the customer not receiving the correct pricing, so I wanted to see if there is a way to block the sell-to customer from having special pricing at all.

Is this an option at all? Or if not, does anyone know of a workaround?

Cheers,

Ed

  • Suggested answer
    Teddy Herryanto (That NAV Guy) Profile Picture
    14,306 Super User 2026 Season 1 on at

    You can't do that in BC without customization.

  • Suggested answer
    Ozed Profile Picture
    65 on at

    Thanks for your help Teddy. I guess it's something we'll look into in the future. Hopefully we don't have issues with it in the meantime. Cheers.

  • Suggested answer
    Olister Rumao Profile Picture
    4,009 on at

    Hi Ozed,

    You can do this ,

    1. Create multiple customers as per Bill to requirements and a single customer which will have consolidated transaction of the all the Customers.

    2. After posting the Sales Invoice, you will need to manually transfer the balance to the consolidated Customer through General Journals.

    3. For payment, you can only pay to the consolidated Customer Account.

    Although this might sound easy, it's a tedious, redundant and time consuming process.

    Just as Teddy suggested, it will be pretty easy using Customizations.

    Let me know if you need further help.

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