web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Microsoft Dynamics RMS (Archived)

LaDenna Cole

(0) ShareShare
ReportReport
Posted on by

POS stuck in Offline Mode

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    I did find the answer that worked for me.  I worked with an MS Tech and we just rebuilt the Offline DB and everything worked.  I had tried this a couple of times before, but on this date it worked.  The offline database when it was created somehow was corrupt.  Starting over, did the trick and all the items I expected to show up did this time.

  • Community Member Profile Picture
    on at

    Have you turned on the option to allow "Ad Hoc Queries" .  Most of the time this is set to not allowed and wont allow the updates between the offline and online databases.

    Thanks

  • Community Member Profile Picture
    on at

    Please see my first posting.  I accidently made this duplicate when I created this question.  But to be short, yest I can connect to both in SOAdmin.  I am testing just 1 POS station to replace for refresh.  I will be refreshing 17, this is just the first set in the new Win 7 environment.

  • Nicole Hellerud Profile Picture
    1,712 on at

    Hello Ladenna,

    Thank you for your post.

    Have you verified that the online server is up and running?

    If you test the online database connection in Store Operations Administrator does it connect?

    How many computers are stuck in offline mode?

    Are you receiving an error when trying to go back online?

    I look forward to your update.

    Thanks,

    Nicole

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans