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Answered

Reset counter number from auto number in crm 365 using on demand workflow

Posted on by 2,665

Hi All,

Currently, Case entity uses auto number format which is like ABC-Todaysdate-5 digit number in online crm 365 using console created auto number field.Now i want to create on demand workflow so that when moving to other environment we can reset the counter number which is last 5 digit & should start with 00001.

Any link or idea to use oob wf here ?

Thanks,

Jharana

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reset counter number from auto number in crm 365 using on demand workflow

    Hi,

    try to go to Auto number manager plugin

    then open the field

    then in seed property write 1

    finally update the field

    by update seed fueld then it's will reset the auto number

  • Jharana Baliyar Singh Profile Picture
    Jharana Baliyar Singh 2,665 on at
    RE: Reset counter number from auto number in crm 365 using on demand workflow

    Hi Ossama,

    Thanks for the response.I am already using auto number attribute field which got created using console  but my scenario is when i move the solution to other environment then it should reset the counter & should start with 00001. so for this need to do wf any links avilable ?

    Thanks,

    Jharana

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Reset counter number from auto number in crm 365 using on demand workflow

    Hi,

    You can use the Auto Number Manager plugin within Xrmtoolbox

    just update the seed by "1" then it's will reset the counter

    but, be careful to avoid any duplication

    reference: https://anm.xrmtoolbox.com/

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