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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / BC Update error : Upda...
Small and medium business | Business Central, N...
Answered

BC Update error : Update failed with an internal error FirstPartySync and is being investigated

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Posted on by Chrysa Gkiouleka 5
Hi all, we are trying to upgrade BC online to version 22.2 but we get the following error:
Update failed with an internal error FirstPartySync and is being investigated. 
We have tried in different environments. There is no active cloud migration.
Any idea how we can deal with this?
Thank you in advance.
//
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Chrysa Gkiouleka Profile Picture
    Chrysa Gkiouleka 5 on at
    BC Update error : Update failed with an internal error FirstPartySync and is being investigated
    Hi Zhu. 
    It was indeed a Microsoft issue, which was resolved these days.
    I just tried today again: I rescheduled the update and it completed successfully. 
    Thanks for your support!
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 89,830 Super User 2025 Season 2 on at
    BC Update error : Update failed with an internal error FirstPartySync and is being investigated
    Hi, This is a Microsoft issue that needs to be submitted to SR for their assistance in resolving it.
    More info in community:
    In MS Yammer
     
    Hope this helps.
    Thanks.
    ZHU

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