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BC Update error : Update failed with an internal error FirstPartySync and is being investigated

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Posted on by Chrysa Gkiouleka

5

Hi all, we are trying to upgrade BC online to version 22.2 but we get the following error:

Update failed with an internal error FirstPartySync and is being investigated.

We have tried in different environments. There is no active cloud migration.

Any idea how we can deal with this?

Thank you in advance.

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Dynamics 365 Business Central

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Chrysa Gkiouleka 5 on at

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BC Update error : Update failed with an internal error FirstPartySync and is being investigated

Hi Zhu.

It was indeed a Microsoft issue, which was resolved these days.

I just tried today again: I rescheduled the update and it completed successfully.

Thanks for your support!
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YUN ZHU 75,561 Super User 2024 Season 2 on at

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BC Update error : Update failed with an internal error FirstPartySync and is being investigated

Hi, This is a Microsoft issue that needs to be submitted to SR for their assistance in resolving it.

More info in community:

https://community.dynamics.com/forums/thread/details/?threadid=a1ac8269-8bc2-4358-9625-26f900aa9747

In MS Yammer

https://www.yammer.com/dynamicsnavdev/threads/2310440996708352

Hope this helps.

Thanks.

ZHU

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