web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / BC Update error : Upda...
Small and medium business | Business Central, N...
Answered

BC Update error : Update failed with an internal error FirstPartySync and is being investigated

(1) ShareShare
ReportReport
Posted on by Chrysa Gkiouleka 5
Hi all, we are trying to upgrade BC online to version 22.2 but we get the following error:
Update failed with an internal error FirstPartySync and is being investigated. 
We have tried in different environments. There is no active cloud migration.
Any idea how we can deal with this?
Thank you in advance.
//
Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 93,199 Super User 2025 Season 2 on at
    BC Update error : Update failed with an internal error FirstPartySync and is being investigated
    Hi, This is a Microsoft issue that needs to be submitted to SR for their assistance in resolving it.
    More info in community:
    In MS Yammer
     
    Hope this helps.
    Thanks.
    ZHU
  • Chrysa Gkiouleka Profile Picture
    Chrysa Gkiouleka 5 on at
    BC Update error : Update failed with an internal error FirstPartySync and is being investigated
    Hi Zhu. 
    It was indeed a Microsoft issue, which was resolved these days.
    I just tried today again: I rescheduled the update and it completed successfully. 
    Thanks for your support!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Rishabh Kanaskar Profile Picture

Rishabh Kanaskar 2,828

#2
Sumit Singh Profile Picture

Sumit Singh 2,617

#3
YUN ZHU Profile Picture

YUN ZHU 1,861 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans