web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Update for voucher has been canceled to avoid oversettlement, even though there is enough balance in voucher

(0) ShareShare
ReportReport
Posted on by 10

Hi guys,

We're facing this error when trying to post a vendor payment journal. As you can see in the first picture, D365 indicates a voucher number. Looking for amount in balance field, we can conclude that we have enough balance to settle the transaction. I don't understand why this message appears and the update is canceled.

Does anyone can provide any help?

Thanks in advance.

7652.Vendor-payments.png

5444.Vendor-transactions.png

View-settlements.png

I have the same question (0)
  • A.Prasanna Profile Picture
    8,225 on at
  • Richardson Rodrigues de Souza Profile Picture
    10 on at

    Hi Amith.

    I was thinking that we could set that definition in Accounts receivable parameters > Settlement, but is not the case. I mean, we have enough balance the settle the transaction.

  • Richardson Rodrigues de Souza Profile Picture
    10 on at

    Hi all.

    Does anyone have any ideia why this happen?

  • André Arnaud de Calavon Profile Picture
    304,711 Super User 2026 Season 1 on at

    Hi Richardson,

    It looks like you try to settle a debit amount with another debit amount. The vendor transaction is not a credit line.

  • Suggested answer
    Richardson Rodrigues de Souza Profile Picture
    10 on at

    Hi André.

    Actually Microsoft has accepeted this problem as an issue to work in, and has just released a KB to fix the problem.

    Issue 560875 - Wrong over settlement in payment journal

    Product and version: Finance and Operations

    KB number: 4611550

    Fix type: Binary update

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 608

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 591 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 430

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans