Hello everybody,
I hope you are well.
I just came back from holidays two days ago, and some users make me discorver that we have suddenly a problem of cost calculation in the project estimate.
What is surprising me is that approximatively 10 subsidiaries are using AX 2012 R3 (same database, same environment). We have the problem for only 2 subsidiaries.
We made an update of our production environment (SSRS reports only) on July 16th.
Process for us is such :DEV ==> UAT ==> PROD.
We have also a training environment (updated with refresh from prod on August 16th ).
we had also refreshed UAT from prod on July 15th, just before our delivery.
today the model store is the same on both environment.
When we create an estimate for some projects on prod for some subsidiaries (2), hours are missing (Hour Journal or Timesheet). I mean cost calculation does not include those hours (they avant an amount :-) )
When we create an estimate for some project (same as above) on UAT for some subsidiaries (2), hours are NOT missing (Hour Journal or Timesheet). I mean cost calculation includes those hours (they avant an amount :-) )
When we create an estimate for some project (same as above) on TRAININGfor some subsidiaries (2), hours aremissing (Hour Journal or Timesheet). I mean cost calculation does not include those hours (they avant an amount :-) )
So in my mind, something was updated on prod (for those subsidiaries), but I can't find what.
Do you see something evident for you ?
Hope I was clear and thanks in advance if you can help.
