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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Trigger javascript on ...
Microsoft Dynamics CRM (Archived)

Trigger javascript on change of field part of the header?

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Posted on by Community Member

Hi everyone!

Why CRM won't support triggering a script when changing a field on the header? I want to trigger a script when changing the Status of a Case. That field is not visible in the list . 

I tried to copy that value into another custom field , and run the script when that custom field changes a value but when i copy the value with the business rule , it doesn't recognize it as a change. So the script never triggers.

Can anyone help me out please?

Thanks!

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  • Verified answer
    prt33k Profile Picture
    prt33k 6,907 on at

    you can put the status field on form as well. So whenever the header gets updated the form field will also get updated. You can write JS on form field onchange event which will trigger the JS you wanted.

    Thanks,

    Prateek

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi,

    You can try inserting the status field on form and writing JavaScript code on its change event or having a business rule. Else, you can write a workflow when record status changes and perform the required operation.

    Hope this helps!

    [If you find any helpful answer(s) of your question, please mark the answer(s) as verified answer(s).]

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Thanks it worked great!

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