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Microsoft Dynamics 365 | Integration, Dataverse...
Answered

Event Management Transition from Outbound Marketing to Real-time Marketing module

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We are extremely anxious as the event management features used by our customer in the outbound marketing module are still not available in the real-time marketing and the end date is getting closer and closer.

It would be great to have an update about the availability of the following event management related features:

  • Registration end date
  • Event passes
  • Custom Registration Fields
In the documentation I see that the Registration end date as well as event passes are supposed to be 'coming soon'. However, this has been the status since a few months. I have no update about the custom registration fields. Please provide an update on this.​​​​​​​
I have the same question (0)
  • Suggested answer
    Holly Huffman Profile Picture
    6,530 Super User 2025 Season 2 on at
    Release plans for Dynamics 365, Power Platform, Cloud for Industry, and Copilot - Dynamics 365 | Microsoft Learn
     
    Good morning, afternoon, or evening :) depending on your location!
     
    Microsoft has announced that outbound marketing will be retired by June 30, 2025, and users are encouraged to transition to real-time marketing before that date. However, I understand the anxiety of waiting for features that are critical to your operations, especially when there's limited clarity on their exact timelines.
    To stay on top of updates regarding the rollout of these features, I recommend periodically reviewing:  
     
    Hope this helps!
  • Verified answer
    Daivat Vartak (v-9davar) Profile Picture
    7,835 Super User 2025 Season 2 on at
    Hello Sadia Shakil,
     

    I understand your extreme anxiety regarding the missing event management features in Real-time Marketing and the approaching deadline. It's frustrating when critical functionalities aren't available as expected, especially for time-sensitive events.

    Unfortunately, as a large language model, I do not have access to real-time, internal Microsoft development schedules or specific release dates for features that are marked as "coming soon." The information I have is based on publicly available documentation and announcements, which, as you've noted, can sometimes lag behind the actual development progress.

    However, I can provide you with the best course of action to get the most accurate and up-to-date information directly from Microsoft:

    Recommended Steps to Get an Update:

    1. Check the Official Dynamics 365 Release Plans:

       

      • Microsoft publishes detailed release plans for Dynamics 365, outlining what features are being worked on and their expected availability timelines. These plans are usually updated periodically.
      • Search for: "Dynamics 365 Release Plans" or "Dynamics 365 Marketing Release Wave [Current Year]". Look for the latest release wave documentation.
      • Focus on the Real-time Marketing section within these plans to see if there are any updated timelines or announcements regarding "Registration end date," "Event passes," and "Custom Registration Fields."

    2. Review the Dynamics 365 Marketing Documentation:

      • Keep a close eye on the official Microsoft Dynamics 365 Marketing documentation. While it might currently state "coming soon," it's the primary source where updates will be reflected once features are closer to release.
      • Monitor the sections related to Events in Real-time Marketing. 

    3. Engage with Microsoft Support:

       

      • The most direct way to get an update on feature availability is to contact Microsoft Support. Explain your critical need for these features and the approaching deadline. They might be able to provide more specific information or insights into the release schedule.
      • Go through your organization's usual support channels for Dynamics 365.

    4. Participate in Microsoft Dynamics 365 Community Forums:

      • Engage with the Dynamics 365 community forums. Other users might be in a similar situation or have heard updates through different channels (e.g., previews, early access programs).
      • Search for discussions related to "Real-time Marketing Events" and the specific features you are inquiring about. 

    5. Check for Public Announcements and Blogs:

       

      • Follow the official Microsoft Dynamics 365 blogs and announcements. Major feature releases are often communicated through these channels.


      •  

    Regarding Custom Registration Fields:

    Your observation about the lack of information on custom registration fields in the documentation is valid. This might indicate that this feature is either in an earlier stage of development or hasn't been publicly documented with a clear "coming soon" status yet. It's crucial to inquire about this specifically through Microsoft Support as well.

     

    Understanding the Urgency:

    Make sure to clearly communicate the urgency and the potential impact on your customer's event management if these features are not available soon when you contact Microsoft Support. Highlighting the business need can sometimes help prioritize requests or provide more detailed timelines.

    In summary, while I cannot provide you with the exact release dates, the best course of action is to actively engage with the official Microsoft channels – the Release Plans, Documentation, Support, and Community Forums – to get the most accurate and timely updates on the availability of the "Registration end date," "Event passes," and "Custom Registration Fields" in Dynamics 365 Real-time Marketing.

    I sincerely hope you receive positive updates and that these critical features become available soon to meet your customer's needs.

     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more. If you have further questions, please feel free to contact me.
     
    My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.
     
    Regards,
    Daivat Vartak

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