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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Unsupported user role

Customer experience | Sales, Customer Insights,...

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Unsupported user role

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Hi All,

I previously had admin rights, these were changed for an unknown reason, I have since spoken to the administrator who I have seen grant me admin rights however i still get this error which would suggest i do not have admin rights.

How can i have these rights restored to allow me to manage users, verify server side sync etc

Many thanks,

Roberto

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gdas 50,091 Moderator on at

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Try to reassign administrative roles in the Microsoft 365 admin center and then clear cache , reopen browser or different browser and re-login in Dynamics 365. Also check you have assigned System Administrator security role in Dynamics 365.

Take a look below reference -

docs.microsoft.com/.../grant-users-access

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