Edit a segment in Realtime Marketing that is already used in another segment,

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Posted on by CA-05111318-0

Hello Dynamics 365 Community!

In Microsoft Dynamics 365 Marketing, I would like to edit a segment in Realtime Marketing that is already used in another segment, but no journey is active.

This was possible in Outbound Marketing. Is there a way to achieve this in Realtime Marketing?

Categories:

Outbound to Real-Time Transition

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Gus 183 on at

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Edit a segment in Realtime Marketing that is already used in another segment,

So there are several idea posts to vote for this feature, please vote for at least the first one:

3 votes (VOTE)
https://experience.dynamics.com/ideas/idea/?ideaid=d7dce266-8b84-ee11-a81c-6045bdb99bc6

5 votes

https://experience.dynamics.com/ideas/idea/?ideaid=c0f7ab82-c391-ed11-a76f-0003ff45d48e

5 votes
https://experience.dynamics.com/ideas/idea/?ideaid=ca8372eb-789e-ee11-92bd-000d3a0e10ae

5 votes
https://experience.dynamics.com/ideas/idea/?ideaid=15fd5eb4-7d43-ee11-a81c-000d3a03e3eb
Gus 183 on at

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Edit a segment in Realtime Marketing that is already used in another segment,

I see the same gray out edit and message that says not available with segment used in another segment. Agree we need this feature to edit segments, very limiting.
KN-18112038-0 2 on at

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Edit a segment in Realtime Marketing that is already used in another segment,

I would also like to edit a segment that is used in another segment. This is not possible today.
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VaHiX 2,965 on at

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Edit a segment in Realtime Marketing that is already used in another segment,

you can edit a segment in Realtime Marketing (now called Customer Insights Journeys) even if it's already used in another segment, as long as no journey is active

https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/real-time-marketing-redesigned-segment-builder

Edit a segment in Realtime Marketing that is already used in another segment,

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Edit a segment in Realtime Marketing that is already used in another segment,

Helpful resources

News and Announcements

Quick Links

December Spotlight Star - Muhammad Affan

Community AMA December 12th

New! Quick response templates⚡

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