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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Edit a segment in Real...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Edit a segment in Realtime Marketing that is already used in another segment,

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Posted on by CA-05111318-0 11
Hello Dynamics 365 Community!
 
In Microsoft Dynamics 365 Marketing, I would like to edit a segment in Realtime Marketing that is already used in another segment, but no journey is active.
 
This was possible in Outbound Marketing. Is there a way to achieve this in Realtime Marketing?
Categories:
Outbound to Real-Time Transition
I have the same question (1)
  • Suggested answer
    Vahid Ghafarpour Profile Picture
    Vahid Ghafarpour 12,220 Super User 2026 Season 1 on at
    you can edit a segment in Realtime Marketing (now called Customer Insights Journeys) even if it's already used in another segment, as long as no journey is active
     
  • KN-18112038-0 Profile Picture
    KN-18112038-0 2 on at
    I would also like to edit a segment that is used in another segment. This is not possible today. 
     
     
  • Gus Profile Picture
    Gus 218 on at
    I see the same gray out edit and message that says not available with segment used in another segment. Agree we need this feature to edit segments, very limiting. 
  • Suggested answer
    Gus Profile Picture
    Gus 218 on at

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