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Dear All,
I want to ask about recall/request change.
do administrator could recall/request change approved PO that submitted by other user/end user ?
thank you
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Hi benjamin84,
Why should an administrator recall/request a change to an approved PO?
I would expect that a system administrator is not actively involved in the daily business and that 'ordinary' purchase department users can process all their ordinary business processes.
Can you possibly provide some additional details on this question/request?
Many thanks and best regards,
Ludwig
Hi Ludwig,
yes you right, only related user that should do the task.
I checked and found out my superior did the submission PO. I don't know the history, wheather the workflow error so my superior do the submission again.
I need to recall/request change it, since I cant often request my superior to do that task.
Thank you
is there any way so administrator user could do request change for some po ?
because I can't ask my superior often to request change the po, ( all error workflow PO being resubmitted by him, days ago my superior helped to resubmitted again the po )
Hi Benjamin,
I don't know which workflow you use exactly but the standard workflows include a step 'request change' that allows to route back a workflow for asking users to make changes.
I guess this is what you are looking for.
Best regards,
the PO is already approved and confirmed.
That's why its cant be 'sent back to the requester' by using 'request change' menu at approver side.
its already approved.
Do only submitter that can only do request change at AP-Purchase Action Pane - Request Change menu for Approved PO ?
Hi Benjamin
I have the similar requirement. Did you get to know how to solve this or which duty/role can recall the workflow submitted by user other than the owner of the workflow ?
Many thanks in advance
Ramakrishna
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