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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Workflow send emails

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Posted on by 340

Hello,

when a user does something in dynamics and cause a workflow to run and it sends out an email. Instead of sending it to the client I want to send it to the particular user who is sending the email. 

how can I alter the email template to do this ? 

has to do with users ? 

  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: Workflow send emails

    You mentioned users does something and then workflow is triggering, then you can use  record modified by in workflows to field.

    pastedimage1600714712996v1.png

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: Workflow send emails

    Yes but how to do it to not just a specific user but any user who sends it to send it to themselves instead of the client ?

    What you answer is sending it to that particular or specific user.

  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: Workflow send emails

    You need to update workflow which is used to send email. In workflow you need to change TO field from client to user.

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