Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Workflow send emails

Posted on by 340

Hello,

when a user does something in dynamics and cause a workflow to run and it sends out an email. Instead of sending it to the client I want to send it to the particular user who is sending the email. 

how can I alter the email template to do this ? 

has to do with users ? 

  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: Workflow send emails

    You mentioned users does something and then workflow is triggering, then you can use  record modified by in workflows to field.

    pastedimage1600714712996v1.png

  • Johnseito Profile Picture
    Johnseito 340 on at
    RE: Workflow send emails

    Yes but how to do it to not just a specific user but any user who sends it to send it to themselves instead of the client ?

    What you answer is sending it to that particular or specific user.

  • Suggested answer
    Mahadeo Matre Profile Picture
    Mahadeo Matre 17,021 on at
    RE: Workflow send emails

    You need to update workflow which is used to send email. In workflow you need to change TO field from client to user.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans