Inge,
Thanks very much for the reply. Here is the summary of my interpretation of the policy to which you linked:
1. The Partner pays for and maintains their own subscriptions.
2. They can manage always manage their customer's subscriptions.
3. If the Partner needs access to a customer's BC environment:
a. Partner sets up their own employees to work in Partner Center and assign (Partner) employees to support given customer(s), choosing the appropriate selection for the "Assists your customers as" field .
b. Partner chooses to "include delegated administration privileges for Azure Active Directory (Azure AD) and Office 365" during their request (for) a reseller relationship with a customer (via email request).
c. Customer grants the delegated administration privilege to a partner.
With some limitations, the Partner now has access to the customer's full BC environment and the customer does NOT have pay for an extra subscription so that the Partner can gain access when needed, NOR should the Customer have to share their own licenses when the Partner needs access.
Please let me know if this is accurate.
Appreciatively,
antmas
