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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Implementing Email To Fax

Customer experience | Sales, Customer Insights,...

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Implementing Email To Fax

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Posted on by AndyMal

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Hi,

Has anybody had any success with the Fax entity as shown in the Customer Engagement SDK? I am trying to implement an 'email to fax' solution and need to know to what extent the Fax Entity will assist with this endevour. As part of this requirement, I'm also needing to resend a fax that has already been sent. I realize there may also be a hardware component to this, which I'm also researching.

Here is the link to the programming reference:

Fax Entity Reference (Dynamics 365 Customer Engagement) | Microsoft Docs

Any guidance or suggestions would be highly appreciated.

Thanks,

Andy

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