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Dynamics does not open remotely

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Posted on by Fatima Alsharif

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Good day everyone,

I tried to open dynamics ax 2012 remotely, but it did not work .. I can access the remote but the program itself does not open and this problem only in one employee

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Abdulaziz Albloshi 365 on at

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What do you mean by remotely? Is it some sort of RDP connection or VPN or cytrix or ?

If it is working for other employees and not working for one, it seems to be user machine issue.

Some hints could be:

Recheck by pinging AX App server from user machine,

recheck client configuration file on user machine

recheck user added in AX users

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