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Microsoft Dynamics AX (Archived)

Prepaid Invoice reversal multiple time on partial PO receipts

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I had an interesting scenario today:

  • Had a PO that we created with a 100% pre-payment
  • We Invoiced the Prepayment (it booked to prepaid inventory and AP)
  • We wrote a check to the vendor for the amount (it booked to AP and Bank)
  • We received 1/2 of the inventory and posted the receipt on the PO
  • We invoiced the receipt and it applied the full amount of the initial pre-payment on the receipt invoice and we see the reversal entries for the full prepayment
  • On the Vendor transactions I see the reversal of the full amount, with 'Balance' of the un-received amount
  • We received the second 1/2 of the inventory and posted the receipt on the PO
  • We invoiced the receipt and it applied the full amount of the initial pre-payment on the second receipt invoice (which had already been applied to the first) and we see the reversal entries for the full prepayment (again)
  • On the vendor transactions I see the reversal of the full amount again, with 'Balance' of the un-received amount
  • When I look at the Vendor balance I have a double-debit balance.

This appears to be a bug - has anyone else run into this situation?

Thanks-

Tom.

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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Tom,

    Can you check whether one of the following Hotfixes available on LCS might help you?

    KB 3140151Duplicate record in SubledgerJournalAccEntryLineRelieving while posting invoice with multiple prepayments applied

    KB 3140731Duplicate record in SubledgerJournalAccEntryLineRelieving while posting invoice with multiple prepayments applied

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at

    Ludwig,

    Thank you so much for these references.  I will research and let you know if they apply to my situation.

    Regards,

    Tom.

  • Community Member Profile Picture
    on at

    I have searched for the two KB numbers provided and don't find them listed in LCS.  I suspect I should have mentioned that we are running Dynamics AX 2012 R3 CU8.

    Thanks -

    Tom.

  • Verified answer
    Community Member Profile Picture
    on at

    Ludwig -

    After further research found that the situation happened as a result of a customization that we had built.  We are running AX 2012 R3 CU8 and when going through the prepayment process AX won't allow settlement of more than the invoiced amount to be applied to the receipt invoice - which is expected behavior.  Thank you for the effort!

    Tom.

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Tom,

    Thanks for sharing your finding!

    Best regards,

    Ludwig

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