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vouchers are missing when you post a vendor invoice for a purchase order

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Posted on by 37

Hi All

Vouchers are missing when you post a vendor invoice for a purchase order

W have a invoice that has been posted but no Voucher is recorded.

Invoice Journal

 1423.pastedimage1572846936115v1.png

when we look at the Voucher Nothing is recorded 

3324.pastedimage1572847006714v2.png

this is what it should look like 

5672.pastedimage1572847106938v3.png

In the Subledger Journal 

2845.pastedimage1572847179620v4.png

Any suggestion on how to fix 

  • Suggested answer
    Hussain506 Profile Picture
    Hussain506 120 on at
    RE: vouchers are missing when you post a vendor invoice for a purchase order

    Thanks

  • Suggested answer
    Hussain506 Profile Picture
    Hussain506 120 on at
    RE: vouchers are missing when you post a vendor invoice for a purchase order

    Thanks

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: vouchers are missing when you post a vendor invoice for a purchase order

    Good Morning Tom,

    If your question has been answered then please be so kind and mark them as verified.

    This helps other community members that might run into similar issues or have similar questions.

    Thanks,

    Ludwig

  • Tom Veitch Profile Picture
    Tom Veitch 37 on at
    RE: vouchers are missing when you post a vendor invoice for a purchase order

    thanks you for the Response, my question has been answered  

  • MATTGUO Profile Picture
    MATTGUO 22,317 on at
    RE: vouchers are missing when you post a vendor invoice for a purchase order

    Hello,

    In addition, you can check the path "General ledger > Periodic tasks > Subledger journal entries not yet transferred" to see if the voucher is there.

    As Ludwig said, the synchronous transfer mode is deprecated in PU26 and later: docs.microsoft.com/.../deprecated-features

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: vouchers are missing when you post a vendor invoice for a purchase order

    Hello tom,

    Your question seem to be related to D365FO that uses a batch framework for creating the vouchers in GL.

    That is, different from before, you cannot directly see the voucher transactions when e.g. a PO invoice is posted but have to wait until the posting is made by the system.

    What might help in case you have to wait long is defining a scheduled batch in the GL parameters form that does the creation and transfer of those vouchers every couple of minutes.

    Please see the following screenprint and note that the synchronous option is no longer available.

    8623.GLpar.png

    Best regards,

    Ludwig

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