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Microsoft Dynamics CRM (Archived)

CRM 2015 Outlook Plugin Automatic Login

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Posted on by 95

Hello - is it possible to prevent the Outlook CRM client from logging in the user automatically to CRM when they first open Outlook? It is skewing our usage report. Thanks in advance.

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  • Verified answer
    Abarao Bhople Profile Picture
    445 on at

    Hi Eric Blanco ,

    In  Outlook
    Go to File Menu
    Select CRM
    Navigate to  Sign Out Option
    select Sign out and Forget me
    close Outlook
    when you start outlook , you will be  prompted for the credentials to connect  CRM organization . Simply ignore that and start outlook it will be without CRM.

    When you need to connect your CRM organization  need to restart outlook , enter credentials for CRM Organization.

    Thank you !

    Abarao Bhople

  • Suggested answer
    Eric Blanco Profile Picture
    95 on at

    Thanks!

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