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Customer experience | Sales, Customer Insights,...
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Pinging contact emails to make sure still valid

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Posted on by 5

New to D365. Q: We have many companies and many contacts in D365 - is there a way in D365 to ping all of our contacts emails to make sure they are valid still without sending an email to see if it gets Bounced or not ?

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  • Suggested answer
    Gustavo Longo Profile Picture
    Microsoft Employee on at

    Bretts,

    I hope you are well and safe.

    Basically in order to check if an email address is valid depends on the Email System.

    For sample, if that email address belongs to Exchange Server, so we could use confirm it from Exchange Services.

    Dynamics 365 is just a client for email services, so we do not have a native way to confirm it.

    Regards,

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