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Microsoft Dynamics GP (Archived)

Detail Trial Balance report not working when restricting to one account.

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Posted on by

We updated this clients CoA using PSTL.  We are not sure if this was happening before the change, but now when we run a Detail Trial Balance report, and restrict to one account (any account), the report is blank.  If I rerun the report with a range, the report prints correctly, and the initial account displays activity.

Any thoughts would be appreciated.

Pete

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  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    12 on at
    Did you run checkink against financial and run the trial balance.
  • Community Member Profile Picture
    on at

    Thanks for your reply.  Yes we did run checklinks, but are still having the same issue.  I just checked to see if this occurs in multiple companies, which it does, but it only seems to affect companies that we converted accounts using the PSTL Account modifier.  

  • babubaskaran@outlook.com Profile Picture
    12 on at

    Is the summary trial balance works on single account

  • Community Member Profile Picture
    on at

    It does not work on the summary trial balance for one account either, but does for multiple accounts.

  • Suggested answer
    babubaskaran@outlook.com Profile Picture
    12 on at

    Hi,

    Have you run the checklink against the Series-System & Company, it might worth trying the same.

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  • Community Member Profile Picture
    on at

    Hello Babu,  

    Thanks for your replies.  I thought we might be dealing with a corrupt reports dictionary, but after you had asked about the Account Summary TB, I realized this was not report specific.  I rebuilt the GL00105 table, and now the Trial Balance Detail and Summary are working when restricting to one account.

    Thanks again,

    Pete  

  • babubaskaran@outlook.com Profile Picture
    12 on at

    That's good to know Pete and thanks for the update.

  • L Vail Profile Picture
    65,271 on at

    This is an odd one. I have one client that comes up empty when trying to print the detail trial balance for a particular account. It happened with 2010 and 2013. I never resolved the issue because it wasn't worth the investment for the research (for the client). I know that doesn't help except to let you know there is another soul in the world with an odd TB problem. You bring up an idea though. I never have tried using PSTL to transfer to a new account and then transfer back. I'll have to try that this year :).

    Kind regards,

    Leslie

  • Rennecia Barran Profile Picture
    on at

    Thanks, this worked for me.

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