Skip to main content

Notifications

Announcements

Check out the New Agent Creator Community
Announcing new navigation menus and the Engage with the Community forum!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Business Portal Error
Microsoft Dynamics SL (Archived)

Business Portal Error

(0) ShareShare
ReportReport
Posted on by Jon Wheeler 325

I'm trying to launch Business Portal on our test system and I am receiving an Unexpected Error. There is an error in the Application Event Log which is as follows:

Error initializing Safe control - Assembly:Microsoft.BusinessPortal.PortalPages, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 TypeName: Microsoft.BusinessPortal.PortalPages.Executable.RegionalSettin?s Error: Could not load type 'Microsoft.BusinessPortal.PortalPages.Executable.RegionalSettin?s' from assembly 'Microsoft.BusinessPortal.PortalPages, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'.

 

I have checked the Web.Config file and everything looks fine. I also compared it to the web.config file on our production system.

Any ideas on what is happening. I haven't been in BP on our test system for some time and it did work previously.

Jon

*This post is locked for comments

  • Jon Wheeler Profile Picture
    Jon Wheeler 325 on at
    Re: Business Portal Error

    Darin

     

    Thanks for taking the time to reply to this post. As I mentioned, this is our test environment so I might just blow everything away and re-install Business Portal. This was working before so I don't know what happened to it unless there were some OS updates  applied that caused the issue.

     

    Thanks

    Jon

  • Darin Madsen Profile Picture
    Darin Madsen on at
    Re: Business Portal Error

    I conferred with a co-worker and we would suggest that you create a support case for the Business Portal team through Customer Source. Unfortunately, this problem might involve more troubleshooting than can be handled on a forum posting because it appears to be a corrupt installation. Let me know if you have any questions.

    Let me know if you have any questions.

    Darin

    This posting is provided “AS IS” with no warranties and confers no rights.”

  • Jon Wheeler Profile Picture
    Jon Wheeler 325 on at
    Re: Business Portal Error

    It won't let me repair the installation. It says that it's not a valid installation package. I am pointing to the one that I used to initially install Business Portal.

    Jon

  • Darin Madsen Profile Picture
    Darin Madsen on at
    Re: Business Portal Error

    Jon,

    It would still seem that there may be a problem with you web.config. We would suggest that you do a repair which will rebuild the web.config entries. You can go to Add/Remove Programs and highlight Business Portal. You will then want to select Change. Run Repair. Let me know if you have any questions.

    Darin

    This posting is provided “AS IS” with no warranties and confers no rights.”

  • Jon Wheeler Profile Picture
    Jon Wheeler 325 on at
    Re: Business Portal Error

    Darin

    That is what is in the web.config file. I checked the production server and the line in there is as follows:

    <SafeControl Assembly="Microsoft.BusinessPortal.PortalPages, Culture=neutral, PublicKeyToken=31bf3856ad364e35" Namespace="Microsoft.BusinessPortal.PortalPages.Executable" TypeName="RegionalSettinĂs" Safe="True" />

     

    The production server is functioning fine.

    Jon

  • Darin Madsen Profile Picture
    Darin Madsen on at
    Re: Business Portal Error

    Hi Jon,

    Thank you for posting to this OTC.

    Strange that this error message is showing Could not load type 'Microsoft.BusinessPortal.PortalPages.Executable.RegionalSettin?s' .  Is "RegionalSettin?s" correct? I would expect the line to be :

    <SafeControl Assembly="Microsoft.BusinessPortal.PortalPages, Culture=neutral, PublicKeyToken=31bf3856ad364e35" Namespace="Microsoft.BusinessPortal.PortalPages.Executable" TypeName="RegionalSettings" Safe="True" />.

    Is that just a typo, or is that what is in the web.config file? Can you check that entry?

    Let me know if you have any questions.

    Darin

    *This posting is provided “AS IS” with no warranties and confers no rights.”

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Check out the New Agent Creator Community
Announcing new navigation menus and the Engage with the Community forum!

Quick Links

Jainam Kothari – Community Spotlight

We are honored to recognize Jainam Kothari as our June 2025 Community…

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > 🔒一 Microsoft Dynamics SL (Archived)

#1
Community Member Profile Picture

Community Member 136

#2
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 102 Super User 2025 Season 1

#3
REUser Profile Picture

REUser 8

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans