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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / REMOTE ASSIST EVENT LOG
Service | Customer Service, Contact Center, Fie...
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REMOTE ASSIST EVENT LOG

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Posted on by Community Member

Hi everyone,

Is there a way to see a Remote Assist Events Log the same way you have the "Active Guides" Event Log for Guides?

Thank You

Michael

I have the same question (0)
  • Jomorr Profile Picture
    Jomorr Microsoft Employee on at

    Hi Michael,

    What data are you looking to view?  We do have a calls dashboard functionality for Remote Assist.

    docs.microsoft.com/.../calls-dashboard

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