web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Form Captures
Customer experience | Sales, Customer Insights,...
Unanswered

Form Captures

(1) ShareShare
ReportReport
Posted on by Hari Narayan Singh 230
Hi,

Form captures are a reliable way to capture leads from form fills on the website.
As of now they are only available in the outbound area, will they be moving to the Real-time environment?
 
Regards,
Hari
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Hi Partner,
    Unfortunately, the feature not support cusrrently.
    As the documentation mentioned:  The ability to capture the content of forms not created with Dynamics 365 Marketing does not currently exist.
    Currently, Real-time marketing form have two publishing options.
    The first option generates a JavaScript code snippet that allows you to embed the form on your website. The second option creates a standalone page with your form.
    Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes. 
    Ideas (dynamics.com) 
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.
    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Syed Aqib Raza Profile Picture

Syed Aqib Raza 97

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 89 Most Valuable Professional

#3
11manish Profile Picture

11manish 71 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans