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Customer Insights - Journeys forum

Form Captures

Posted on by 230

Form captures are a reliable way to capture leads from form fills on the website.
As of now they are only available in the outbound area, will they be moving to the Real-time environment?
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Form Captures
    Hi Partner,
    Unfortunately, the feature not support cusrrently.
    As the documentation mentioned:  The ability to capture the content of forms not created with Dynamics 365 Marketing does not currently exist.
    Currently, Real-time marketing form have two publishing options.
    The first option generates a JavaScript code snippet that allows you to embed the form on your website. The second option creates a standalone page with your form.
    Maybe you can create a new idea through the below URL, then ask your colleagues to raise up the votes. 
    Ideas ( 
    Our product team has direct visibility of these ideas and they will implement it on the basis of the highest number of votes received.

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.

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