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Customer experience | Sales, Customer Insights,...

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Is it possible to have previous or old versions of Unified Service Desk (USD)?

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Posted on by Jewel D Rozario

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Hi Everyone,

This is jewel form CBA (Communication Busines Avenue). I am looking for previous versions of USD. Is there any link or archive location where I can download old version of Unified Service Desk? For example 4.2.x or 4.1.x. Thank you so much for your kind assistance.

Regards

Jewel

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RodRodriguez on at

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Howdy Jewel,

If you go here:

https://docs.microsoft.com/en-us/dynamics365/unified-service-desk/unified-service-desk?view=dynamics-usd-4.2

You can then pick the version you are interested in from the drop down menu on the left. Once you do that you can then click the download link

4.1

https://docs.microsoft.com/pt-br/dynamics365/unified-service-desk/download-unified-service-desk?view=dynamics-usd-4.1

4.0

https://www.microsoft.com/en-us/download/details.aspx?id=57273

3.2

https://www.microsoft.com/en-us/download/details.aspx?id=56555

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