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Microsoft Dynamics GP (Archived)

Check Remittance Email

Posted on by Microsoft Employee

Hi,

I have recently upgraded GP from 10 to 2013 and setup the word template for Check Remittance. I have even assigned this template to the company and set as default.

However, the email functionality for emailing Check Remittance is not working. I have setup the following

  • Company E-Mail Setup
  • Purchasing E-Mail Setup
  • Message Setup
  • Vendor Card - Gave Email address in To field & Email Field
  • Vendor Email options
Could anyone please tell me how to resolve this issue? 

Best Regards,

Renjan

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Check Remittance Email

    Hi Melanie,

    Sorry for the delayed response.

    It was something to do with the additional footer. It was not working with the additional footer.

    Cheers,

    Renjan

  • MKnight23 Profile Picture
    MKnight23 on at
    RE: Check Remittance Email

    Renjan,

    I am having the same problem.  Can you tell me what was wrong on the modified report in Report Writer?

    Thank you,

    Melanie

  • Naga Kiran Profile Picture
    Naga Kiran on at
    RE: Check Remittance Email

    Good to know :)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Check Remittance Email

    Hi Naga,

    I got it resolved myself. This was due to the modified report in Report Writer.

    Thanks & Regards,

    Renjan

  • Naga Kiran Profile Picture
    Naga Kiran on at
    RE: Check Remittance Email

    Hi Renjan,

    There is a chance you have setup the email address to the Primary Address ID instead of Remit To Address ID.

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