web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Unanswered

How to add Zurich BT fonts for emails in dynamics 365 online?

(0) ShareShare
ReportReport
Posted on by 5

Hi,

I want to add "Zurich BT" Font in email editor as displayed in below screen shot. I tried to follow steps mentioned in Microsoft's documentation (https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-email-font-admin ), but this didn't work for me.

pastedimage1618496869310v1.png

As per instruction I modified RTE editor .JS file and added font name, but still it is not reflecting in dropdown. 

pastedimage1618497617627v2.png

Can someone help me out here if I'm going wrong somewhere, or is there any alternative way to achieve this? 

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 146 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 59

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 52 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans