We have suppliers that often short-ship purchase orders and when the product arrives the dock employees will miskey the line for the original total and then need to adjust the line quantity. What is the proper procedure, ideally using handheld, to adjust the receipt quantities when caught short after the error is made?
Example:
- PO123 has item ABC with an expected quantity of 1000
- The supplier ships an initial shipment of 500
- Receiving employee accepts the quantity of 1000 because they "hit enter" too soon
The way our users were trained they then create a negative line on the PO for 500 to net the PO back up but really we just want to correct the transaction that was for 1000 to be 500 before any invoices arrive or consumption occurs.
