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105Hi All,
Need your help and advise on the issue faced and many thanks in advance.
Using GP10 SP2.
While doing cash receipt posting for one of the customer payment of $69,738, GP closed immediately. Then, user log in again and the said transaction was posted.
However, something weird happened on the bank balance as there is a variance between chequebook balance and cash account balance of $69.738. After checked, the variance was arisen from the chequebook opening balance (day 1) which started with a negative balance of -$69,738.
No transaction could be found in GP on the opening amount. In the bank balance inquiry, the day 1 opening was starting with the -ve amount.
Anyone of you have experienced this before and any recommendation on the above issue.
Many thanks in advance again.
Regards,
Khoo.
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