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Hi All,
Need your help and advise on the issue faced and many thanks in advance.
Using GP10 SP2.
While doing cash receipt posting for one of the customer payment of $69,738, GP closed immediately. Then, user log in again and the said transaction was posted.
However, something weird happened on the bank balance as there is a variance between chequebook balance and cash account balance of $69.738. After checked, the variance was arisen from the chequebook opening balance (day 1) which started with a negative balance of -$69,738.
No transaction could be found in GP on the opening amount. In the bank balance inquiry, the day 1 opening was starting with the -ve amount.
Anyone of you have experienced this before and any recommendation on the above issue.
Many thanks in advance again.
Regards,
Khoo.
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