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Microsoft Dynamics AX (Archived)

Unable to create Cheque no for vendor

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Posted on by

Hi,

I am unable to create the cheque no when i press OK in "generate payments tab".Cheque no is not getting updated in the journal after generating the payment.

Please get me a solution

4544.1.png

Thanks

Anna

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  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    Can you verify how your payment method is setup and how the check is setup at the bank account level?

    It would be great if you could share some screenshots about this setup.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at

    Hi Ludwig,

    Thanks for the response!
    PF below the required screen shots

    6683.ScreenShot-4.png

    8255.ScreenShot-2.png

    3060.ScreenShot-3.png

    6683.ScreenShot-4.png

    After doing all the above procedure (Standard) i am unable to get the cheque no and payment status is unchanged.

    FYI : I have created 30 blank cheques in cash and management for this bank account

    Please suggest your opinion

    Kind Regards,

    Anna

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Anna,

    I noticed that you are in the contoso Company USMF and using a vendor payment journal.

    Can you thus test entering the amount in the debit field and not in the credit field and repeat your steps and the check should be generated.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    on at

    HI,

    Even after doing so i am unable to generate it

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Anna Mu,

    In the Journal lines you specified the USMF Oper bank account.

    In the generate payment form, the USMF EUR bank account is selected. Can you change this selection to the one that is made in the journal lines, then things should work.

    Best regards,

    Ludwig

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